For UK local businesses
AI-assisted review replies with human oversight
Use drafts to help with routine replies, while keeping accuracy and sensitive cases under your control.
A draft is a starting point
Review the wording, facts and tone before publishing. Avoid inventing details about a visit or promising a remedy that has not been agreed.
Give sensitive feedback human attention
Complaints, health information and disputed events need an appropriate person to decide the response. Do not confirm a patient relationship in a public reply.
Check controls during your free trial
Ask how replies are approved, what data reaches AI providers and how automatic posting can be disabled. Confirm these details for your account before enabling automation.
Try the reply drafting tool or use our response templates.
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